MedalMad

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Do you ship to the USA?
We do ship to the USA. Shipping time varies depending on what part but most arrive between 7 and 14 days.
Do I have to do a challenge all in one go?
No you can do all our challenges in parts, submitting evidence as you go. If there are any exceptions it will be stated in the challenge. We do ask for bigger challenges where you are submitting screenshot or pictures from trackers that you use a ...
What Evidence Can I Use?
There are ots of ways to submit evidence, it is one reason we use an uploads system as it is the quickest, easiest and most flexible way. Below are some options on what to us as evidence for you virtual challenges and how. Screenshots from your ...
What activities can I do?
You can complete our challenges in a number of ways. This includes; Running Walking Swimming Cycling Rolling Scooting ( for the kids and big kids) Cardio equipment such as treadmill, stationary bike etc) Rowing If it is not on the list but you can ...
Can I submit evidence from the beginning of the year?
Yes you can submit evidence before a challenges starts or before you have joined. So for example if you took part in the 1000 mile challenge any evidence from the year of the challenge (2022 as this is written) would be acceptable even if you joined ...

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How does it work?
Take a look through all our virtual challenges, over 200 to choose from. Sign up to your challenge by going through the checkout process. As soon as you sign up your challenge will appear in your My Challenges section on both the app and the website. ...
Can I submit old activity evidence?
For MedalMad and MedalKids yes this is fine. The date will show when you submitted it and not when you did it and this cannot be changed. For Ultimate Challenges, as these are subscriptions all evidence must be after you sign up. We may except old ...
When do you send my medals or rewards?
Please see below information for when we send medals and rewards; MedalMad MedalMad challenges have their medals and rewards sent when you complete your challenge. We aim to process this and ship your medal within 3 working days. MedalKids All ...
Android Bug - app wont reopen
We are investigating a bug with some Android devices. The app wont reopen and needs deleting and reinstalling to open again. We have not been able to replicate the issue to find out why it happens sometimes and other times its okay. This has been ...
iOS 16 Bug
We have been informed that IOS 16 has a bug that interfere withs our submission box. This is an iOS bug and one we can not fix. If you find entering a decimal point deletes the previous number please update to the latest iOS. iOS 15, and 17 have not ...

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