When do you send my medals or rewards?

When do you send my medals or rewards?

Please see below information for when we send medals and rewards;

MedalMad
MedalMad challenges have their medals and rewards sent when you complete your challenge. We aim to process this and ship your medal within 3 working days. 

MedalKids
All Medalkids rewards, and all shop items, are sent on purchase. For the MedalKids virtual challenges you will still have an online challenge but you will have the rewards in advance to hand them out to the mini challengers as they complete their challenge.

Ultimate Challenge
The awards for completing Ultimate Challenges are sent out on completion of the challenge.


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      This is correct. You will have once challenge and all medals for that challenge will be sent on completion.

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      Medals are sent from the start date of the challenge. Please refer the the sign up page if you have not yet submitted evidence. When you submit evidence the shipping start date for the medals is provided in the evidence received email. If you have ...

    • Can my kids take part?

      All ages can take part. We have some challenges which we think due to theme or distance are great for kids, but they can do any they like. We do have an option for them to create a MedalKids account of their own. This works in the same way as a ...

    • Terms and Conditions

      Key Points From Our Terms and Conditions. Entry fee is for entering the challenge. The medal or any other reward is not purchased at this point. Only challenges successfully completed will receive a medal. Evidence MUST be submitted before the ...

    • Can I submit evidence early?

      Yes you can. You can submit evidence from the time you sign up. Please read the challenge information carefully as this will explain the deadlines and the date medals will start to go out. Please read this information.