Completing a Challenge
Do I need to add evidence?
Yes, we do ask that you add evidence. Everyone who has earned a MedalMad should feel that is has been earned and that everyone else who achieves that medals also has put in the work. However we are aware that this is not always possible. So please ...
Can I do different activities in one challenge?
Yes, you can do a mixture of any actiivty on one challenge. You do not need to do only one type. It is your challenge so you can do it your way! Oui, vous pouvez faire un mélange de n'importe quelle activité sur un défi. Vous n'avez pas besoin de ...
I have a pending order, what do I do?
If you have a pending order but have joined the challenge via another order this pending order will be removed by the system with 24 hours or manually within a few days. Pending orders reserve your place, but are removed if no payment is made. Do not ...
How do I unlock badges?
Badges are automatically unlocked on completion of a challenge with an assigned badge. Not all challenges have badges so please do not worry if one does not appear on every challenge. Only challenges from the 1st of Jan 2021 will unlock badges.
Can I submit evidence from the beginning of the year?
Yes you can submit evidence before a challenges starts or before you have joined. So for example if you took part in the 1000 mile challenge any evidence from the year of the challenge (2022 as this is written) would be acceptable even if you joined ...
Where do I submit evidence?
To submit evidence go to the My Challenges section on the website or app. On the app, log in, and click on My Challenges in the left menu. On the Website click on My Profile --> My Challenges. If on a mobile please click the three line menu button to ...
What activities can I do?
You can complete our challenges in a number of ways. This includes; Running Walking Swimming Cycling Rolling Scooting ( for the kids and big kids) Cardio equipment such as treadmill, stationary bike etc) Rowing If it is not on the list but you can ...
Do I have to do a challenge all in one go?
No you can do all our challenges in parts, submitting evidence as you go. If there are any exceptions it will be stated in the challenge. We do ask for bigger challenges where you are submitting screenshot or pictures from trackers that you use a ...
Can my kids take part?
All ages can take part. We have some challenges which we think due to theme or distance are great for kids, but they can do any they like. We do have an option for them to create a MedalKids account of their own. This works in the same way as a ...
Joining more than one of the same challenge?
If you join a challenge but would like two or more medals then you can adjust the QTY on any challenge page. In your account you will only have one evidence submission section, but this will release all medals for that challenge. This is because an ...