I have missed a deadline and submitted my evidence late what can I do?

I have missed a deadline and submitted my evidence late what can I do?

If you have missed a deadline when submitting evidence please complete the form below. Evidence submitted through the app or website after a deadline has passed is not processed and is removed form our system. It is allowed to be submitted so you can clear the challenge from your live section only.

We cannot guarantee that a medal will be sent as per our terms and conditions but if we can we will still send out your medal.

Factors that may affect you not receiving a medal would be time since challenge closed and stock levels. Please note if we are unable to supply a medal this does not allow for a refund as entry is into a challenge and not to buy a medal, which is outlined on the sign up page and in our terms and conditions.

Please complete the form below.


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