I have entered the wrong time, can this be changed?

I have entered the wrong time, can this be changed?

Sorry the time once submitted cannot be changed. It is hard written in the code of the app and would require a developer to edit. Please check the confirmation pop up, as this is the information that will be submitted and cannot be edited. It will not automatically change after submission.
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    • Do I have to submit a time?

      No you do not have to enter a time if using the app. This is optional and will not affect the release of your medal.
    • I have received the wrong medal?

      We are very sorry if this happens and we will correct this as quickly as possible. Please create a support ticket and include your order ID so we can get this out to you asap.
    • Can I submit evidence early?

      Yes you can. You can submit evidence from the time you sign up. Please read the challenge information carefully as this will explain the deadlines and the date medals will start to go out. Please read this information. 
    • My Progress percentage or distance completed is incorrect, what can I do?

      If you have entered an incorrect amount or it does not seem to add up to wyou can simply add any missing distance without evidence. We only see the same progress percentage you can so we cannot advise as to why it is incorrect, but it does not affect ...
    • Joining more than one of the same challenge?

      If you join a challenge but would like two or more medals then you can adjust the QTY on any challenge page.  In your account you will only have one evidence submission section, but this will release all medals for that challenge. This is because an ...