I Cannot See My Challenges On the App?
To fix this issue please try/check the following;
1: You are logging into the correct account, it does happen!
2: You have the new MedalMad app. The old app support ended in 2021. You may be able to log in to this app but you will not see your challenges. You should log in to see a social stream in the new app.
3: You are on the correct page; My Challenges
4: Close down the app down fully and reopen to pull fresh data to the app.
5: Check your internet connection.
If issues still persist please contact us with Order ID and as much information as possible.
Related Articles
Where do I submit evidence?
To submit evidence go to the My Challenges section on the website or app. On the app, log in, and click on My Challenges in the left menu. On the Website click on My Profile --> My Challenges. If on a mobile please click the three line menu button to ...
How do I see friends updates?
Once you have added a friend or follower you will see their updates in your challenge feed automaticlaly. From there you can give them a thumbs up and send words of support by commenting.
Do I have to do a challenge all in one go?
No you can do all our challenges in parts, submitting evidence as you go. If there are any exceptions it will be stated in the challenge. We do ask for bigger challenges where you are submitting screenshot or pictures from trackers that you use a ...
What activities can I do?
You can complete our challenges in a number of ways. This includes; Running Walking Swimming Cycling Rolling Scooting ( for the kids and big kids) Cardio equipment such as treadmill, stationary bike etc) Rowing If it is not on the list but you can ...
How do I see the progress bar with my friends on it?
Log into the app. Go to My Challenges. Scroll down to the challenge. Click on the location ICON (upside down teardrop). The progress bar will appear with up to 20 fo your friends.