I Cannot See My Challenges On the App?
To fix this issue please try/check the following;
1: You are logging into the correct account, it does happen!
2: You have the new MedalMad app, black background white logo
3: You are on the correct page; My Challenges
4: Close down the app down fully and reopen to pull fresh data to the app.
5: Check your internet connection.
If issues still persist please contact us with Order ID and as much information as possible.
Related Articles
Where do I submit evidence?
To submit evidence go to the My Challenges section on the website or app. On the app, log in, and click on My Challenges in the left menu. On the Website click on My Profile --> My Challenges. If on a mobile please click the three line menu button to ...
APP FAQ's
How to Use the MedalMad Virtual Running and Challenge App 1. Where can I get the app? You can get the app from the App store and Play Store. 2. How do I log in? Please create an account on the website then use the same log in details for the app. ...
Do I have to do a challenge all in one go?
No you can do all our challenges in parts, submitting evidence as you go. If there are any exceptions it will be stated in the challenge. We do ask for bigger challenges where you are submitting screenshot or pictures from trackers that you use a ...
What activities can I do?
You can complete our challenges in a number of ways. This includes; Running Walking Swimming Cycling Rolling Scooting ( for the kids and big kids) Cardio equipment such as treadmill, stationary bike etc) Rowing If it is not on the list but you can ...
How do I see how many points I have?
Log into the app. Your Reward Points and Community Points are shown on the home page. You can also click on Profile and click the appropriate tab to see them as well.