Can I submit evidence early?
Yes you can. You can submit evidence from the time you sign up. Please read the challenge information carefully as this will explain the deadlines and the date medals will start to go out. Please read this information.
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What Evidence Can I Use?
There are ots of ways to submit evidence, it is one reason we use an uploads system as it is the quickest, easiest and most flexible way. Below are some options on what to us as evidence for you virtual challenges and how. Screenshots from your ...
Where do I submit evidence?
To submit evidence go to the My Challenges section on the website or app. On the app, log in, and click on My Challenges in the left menu. On the Website click on My Profile --> My Challenges. If on a mobile please click the three line menu button to ...
Can I submit evidence from the beginning of the year?
Yes you can submit evidence before a challenges starts or before you have joined. So for example if you took part in the 1000 mile challenge any evidence from the year of the challenge (2022 as this is written) would be acceptable even if you joined ...
The Submit Evidence button won't worK
If you are on the website please try clearing your browser history. Changes to the code may not have been picked up by your browser and it is trying to load an old file. You can normally do this by clicking on the browser name top left and selecting ...
I have added the wrong evidence?
Please do not worry! Just add the correct evidence on your next submission. If you have completed the challenge then you can email it to us at support@medalmad.com with your order ID as well. Please provide order ID as we will ask for it whcih will ...