Can I submit evidence early?
Yes you can. You can submit evidence from the time you sign up. Please read the challenge information carefully as this will explain the deadlines and the date medals will start to go out. Please read this information.
Where do I submit evidence?
To submit evidence go to the My Challenges section on the website or app. On the app, log in, and click on My Challenges in the left menu. On the Website click on My Account --> My Challenges. Scroll down to the challenge you are looking to add ...
Can I submit evidence from the beginning of the year?
Yes you can submit evidence before a challenges starts or before you have joined. So for example if you took part in the 1000 mile challenge any evidence from the year of the challenge (2022 as this is written) would be acceptable even if you joined ...
I have added the wrong evidence?
Please do not worry! Just add the correct evidence on your next submission. If you have completed the challenge then you can email it to us at email@example.com with your order ID as well. Please provide order ID as we will ask for it whcih will ...
Do I need to add evidence?
Yes, we do ask that you add evidence. Everyone who has earned a MedalMad should feel that is has been earned and that everyone else who achieves that medals also has put in the work. However we are aware that this is not always possible. So please ...
I am not sure I will meet the deadline for evidence what should I do?
Please let us know via a ticket with the challenge ID and the date you think you will be able to complete the challenge. You will have to email us when you do so we know to find the evidence as late evidence is not process for verification and does ...